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| KIMBERLEY | The Back Door Gift Shoppe |
CRANBROOK | Willow Appliances Ltd. |
"Being open till 9 every night entices people to come. I'm trying to carry something for everyone, and something in every price range—everything from toys and kitchenware to home decor."
—Tanya Tamasi, owner |
"We offer parts, sales and service that nobody else does. We've been in business for 32 years."
—Warren Bedell, president |
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CRANBROOK | Cranbrook
Motorsports Ltd. |
CRANBROOK | Top Crop Garden,
Farm & Pet |
"In 10 years we've grown the business to the size we anticipated. We've made it the best business we can in the East and West Kootenay. I attribute our success to good, knowledgeable staff—that makes all the difference.
—Bill Hatch, owner until October 1 when new owners Chuck and Diane Pawlechko took over. |
"We've been persistent and we've tried to grow with our customer's needs. We're a local business with very dedicated staff. In the farm and garden areas, we try to have a big-city selection in a smaller market."
—Greg Fisher, owner/general manager |
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| CRANBROOK | Cranbrook Martinizing |
CRANBROOK | Delamont Jeweler |
"Our business philosophy is just keeping the customers happy and keeping Cranbrook neat and clean. I purchased the business jointly with my husband in November of last year and our son is assistant manager, so it's a family business.
—Eva-Marie Fillion, owner-manager |
"It's the quality of our people and the quality of our product that's been important over the years. We've been inbusiness 60 years this year. We've been dealing with generations of Cranbrook people. My father sold engagement sets, and now I'm selling engagement sets to the children and grandchildren (of those customers).
—Gordon Delamont, owner |
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| CRANBROOK | Casa Della Pasta |
FORT STEELE | Fort Steele Heritage Town |
"All our food is made fresh daily. A lot of hard work goes into it, and I think our customers appreciate that. It's a family-atmosphere restaurant."
—Carole Pouliot, owner |
"We have a great staff that is able to put together what we feel is a living history of the Fort Steele era. I think that's why a lot of people come and enjoy their stay here."
—Cam Trueman, Friends of Fort Steele Society programs manager |
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—photo courtesy Fairmont Hot Springs Resort |
| KIMBERLEY | Kimberley Alpine Resort |
FAIRMONT HOT SPRINGS | Fairmont Hot Springs Resort Ltd. |
"Kimberley Alpine Resort owes its success to a number of attributes. Great employees, a fantastic community to call home, consistent snowfall, fantastic grtooming and very few crowds all make this a great destination for both local and international guests."
—Chris Elder, Sales & marketing manager, B.C. Division, Resorts of the Canadian Rockies Inc. |
"The all-natural mineral hot springs pools at Fairmont Hot Springs Resort are famous not only for being Canada's largest odourless hot springs pools, but also for being possibly the cleanest pools in North America. Guests of the pools leave the soothing mineral water feeling revitalized and refreshed."
—Ericka Baltrus, marketing co-ordinator |
—photo courtesy Richard Lee |
—photo courtesy Cowan Office Supplies Ltd. |
| TRAIL | Allgard Security Systems |
NELSON | Cowan Office Supplies Ltd. |
"I took over from the previous owner in 1997 and have simply built up a conmpany that gave outstanding customer service. Our joy was seeing many happy customers. I am retiring on October 31 and I think it has been a great run. To me it was fulfilling, and I've enjoyed it. I kept my business ethics high and my standards high because that is just the way I am."
—Richard Lee, owner |
"Cowan's is legendary for great customer service. Our goal is to make shopping for office supplies easy, convenient and affordable. Being part of a national buying group allows us to offer competitive pricing and great selection."
—Jennifer Cowan, owner |
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| NELSON | Prestige Lakeside Resort and Convention Centre |
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"Winning these awards tells me that we have been successful in our attempt to provide what the customer is looking for. We have a commitment to offering upscale accommodations and we do our best to have the best customer service we can provide. The needs of the customer are ever changing; I am a traveller myself, and there are certain things that you come to expect—we want to try to be ahead of the game."
—Darren Klammer, hotel manager |
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